Returns and Cancellation Policy

We do not entertain returns or cancellation of the order after it is successfully placed and payment has been processed. Buyers are requested to place the order only if they agree with this terms.

We will accept exchange or refund of the items purchased through the website, only if the product(s) received by the buyer are in damaged condition. The following actions need to be taken for this:

  • Buyer to inform Furnweave of the same within 24 hours of receipt of the damaged product by calling us on 9461210881 or writing to us at info@furnweave.com;
  • Please note that the customer will have to share pictures of the defective products with us through the mail in order to initiate returns.
  • On receipt of the damaged product by us, we will send you the exchanged/ replaced product or issue return

Please note that:

  • the amount will be refunded only after receipt of e-mail consent from us,
  • the amount will be refunded within 7-10 business days.

Please note that no exchange/return/refund will be entertained if a customer wants to do so for the reason that he/she doesn’t like the product after delivery or feels the product doesn’t match his or her expectations. No refunds will be given in the following cases:

  • Incorrect or insufficient address mentioned by the customer
  • Non-availability of recipient at the mentioned address and/or premises
  • Refusal to accept products
  • Delivered at the place/to the person specifically mentioned by the customer other than the customer himself
  • Force majeure event
  • In case the product has undergone any tampering by the customer.

Cancellation Policy:

In case you wish to cancel the order, please intimate us at info@furnweave.com 

Following are the cancellation charges applicable:

Time of intimationCancellation Charges
Within 12 hours of placing the ordernil
Within 12 to 24 hours of placing the orderRs. 500
Within 24-48 hours of placing the order50% of the order value
Beyond 48 hours of placing the order100% of the order value

All emails in this regard are to be sent to info@furnweave.com

Shopping cart
Shop
0 items Cart
My account
Home
error: